{"id":2560,"date":"2024-01-28T09:31:00","date_gmt":"2024-01-28T09:31:00","guid":{"rendered":"https:\/\/blog.flipbuilder.com\/?p=2560"},"modified":"2024-03-04T09:05:06","modified_gmt":"2024-03-04T09:05:06","slug":"general-troubleshooting-tips","status":"publish","type":"post","link":"https:\/\/blog.flipbuilder.com\/sv\/general-troubleshooting-tips\/2560\/","title":{"rendered":"Allm\u00e4nna fels\u00f6kningstips"},"content":{"rendered":"<p>Precis som livet inte alltid g\u00e5r som planerat, kan vi ocks\u00e5 st\u00f6ta p\u00e5 vissa problem n\u00e4r vi anv\u00e4nder programmet. Hur kan vi f\u00e5 problemet l\u00f6st s\u00e5 snart som m\u00f6jligt? Jag ska ge dig n\u00e5gra allm\u00e4nna fels\u00f6kningstips i den h\u00e4r bloggen. Visst, vi \u00e4r alltid glada att hj\u00e4lpa dig, och du kan kontakta oss f\u00f6r hj\u00e4lp. Men eftersom v\u00e5rt supportteam inte \u00e4r tillg\u00e4ngligt 24 timmar om dygnet kan dessa tips vara till hj\u00e4lp f\u00f6r dig.<\/p>\n<style>\/*! elementor - v3.16.0 - 17-10-2023 *\/<br \/>\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style>\n<h2><a href=\"https:\/\/help.flipbuilder.com\/?_gl=1*129ve48*_gcl_aw*R0NMLjE3MDg2NzM3MTguQ2p3S0NBaUFfdHV1QmhBVUVpd0F2eGtnVGxOTjdNWVdManFHX0k5TlBOYl9YZTFLWmNmMEdwLURSTjZkcWVtNElUcE80cm5FRFc1MVdCb0M0bjBRQXZEX0J3RQ..*_gcl_au*MTA0MTA1NzQ5NC4xNzA5NTMxMzYx*_ga*MTgyMTUyMzg4NS4xNjkzODc4MjY3*_ga_QY7GGDX1QV*MTcwOTUzMDQ4NS4yMTQuMS4xNzA5NTM5NTAwLjYwLjAuMA..\" target=\"_blank\" rel=\"noopener\">1. Hj\u00e4lpcenter<\/a><\/h2>\n<p>H\u00e4r \u00e4r sex avsnitt med inneh\u00e5ll i hj\u00e4lpcentret. Inneh\u00e5llet omfattar en snabbstartsguide, vanliga fr\u00e5gor, anv\u00e4ndarmanualer etc.<\/p>\n<p><img decoding=\"async\" width=\"800\" height=\"486\" src=\"https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/help-center-troubleshooting-tips-1024x622.png\" alt=\"hj\u00e4lpcenter-fels\u00f6kningstips\" loading=\"lazy\" srcset=\"https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/help-center-troubleshooting-tips-1024x622.png 1024w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/help-center-troubleshooting-tips-300x182.png 300w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/help-center-troubleshooting-tips-768x466.png 768w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/help-center-troubleshooting-tips-18x12.png 18w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/help-center-troubleshooting-tips.png 1406w\" sizes=\"(max-width: 800px) 100vw, 800px\"><\/p>\n<ol>\n<li data-id=\"vasmot\" data-level=\"0\" data-level-text=\"%1.\" data-order=\"0\" data-format=\"STNumberFormat_decimal\" data-type=\"Numbered\" data-task-state=\"STTaskState_todo\"><b>Snabbstart<\/b>: Detta \u00e4r en kort \u00f6versikt \u00f6ver programmets huvudfunktioner.<\/li>\n<li data-id=\"vasmot\" data-level=\"0\" data-level-text=\"%1.\" data-order=\"1\" data-format=\"STNumberFormat_decimal\" data-type=\"Numbered\" data-task-state=\"STTaskState_todo\"><b>Licens&amp;betalning<\/b>: Det h\u00e4r avsnittet svarar p\u00e5 de vanligaste fr\u00e5gorna om licenser och betalningar.<\/li>\n<\/ol>\n<ol start=\"3\">\n<li><b> Skrivbordsapplikation<\/b>: H\u00e4r kan du hitta svaren p\u00e5 de vanligaste fr\u00e5gorna om hur du anv\u00e4nder programmet och st\u00e4ller in boken.<\/li>\n<li><b> Hosting Till\u00e4ggstj\u00e4nst<\/b>: Detta avsnitt introducerar v\u00e4rdtill\u00e4ggstj\u00e4nsten som tillhandah\u00e5lls av FlipBuilder.<\/li>\n<li><b> Anv\u00e4ndarmanual<\/b>: Anv\u00e4ndarmanualen t\u00e4cker alla funktioner i programmet. Om du vill ha en systematisk och helt\u00e4ckande f\u00f6rst\u00e5else f\u00f6r programmet kan du kolla in bruksanvisningen. Det finns en onlineversion s\u00e5v\u00e4l som en offline PDF-version.<\/li>\n<li><b> Rapportera problem<\/b>: Det \u00e4r ing\u00e5ngen till att skicka in en biljett. Kontakta oss genom att skicka in en biljett!<\/li>\n<\/ol>\n<p>F\u00f6r att hitta mer relevanta resultat rekommenderar vi att du anv\u00e4nder ett enda ord f\u00f6r att s\u00f6ka i hj\u00e4lpcentret. Detta beror p\u00e5 att om du anv\u00e4nder en fras som inte \u00e4r tillg\u00e4nglig i v\u00e5rt hj\u00e4lpcenter kommer den inte att ge n\u00e5gra resultat. N\u00e4r du s\u00f6ker med ett enda ord kan du f\u00e5 s\u00e5 m\u00e5nga resultat som m\u00f6jligt. Till exempel, du vill veta om programmet kan batchkonvertera PDF och du matar in &quot;bulkkonvertering&quot; i s\u00f6kf\u00e4ltet men vi anv\u00e4nder officiellt &quot;batchkonvertering&quot; f\u00f6r att beskriva funktionen du letar efter, d\u00e5 kommer det inte att returneras n\u00e5gra s\u00f6kresultat .<\/p>\n<p><img decoding=\"async\" width=\"800\" height=\"532\" src=\"https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/error-general-troubleshooting-tips-1024x681.jpg\" alt=\"allm\u00e4nna fels\u00f6kningstips\" loading=\"lazy\" srcset=\"https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/error-general-troubleshooting-tips-1024x681.jpg 1024w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/error-general-troubleshooting-tips-300x199.jpg 300w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/error-general-troubleshooting-tips-768x511.jpg 768w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/error-general-troubleshooting-tips-1536x1021.jpg 1536w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/error-general-troubleshooting-tips-2048x1362.jpg 2048w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/error-general-troubleshooting-tips-18x12.jpg 18w\" sizes=\"(max-width: 800px) 100vw, 800px\"><\/p>\n<h2>2. Vad ska du g\u00f6ra n\u00e4r du f\u00e5r ett licensfel?<\/h2>\n<p style=\"color: ###0c0e0d;\">Du f\u00f6rs\u00f6ker registrera programmet med licenskoden och ser ett fel?<\/p>\n<ul>\n<li data-id=\"b1cjpr\" data-level=\"0\" data-level-text=\"%1.\" data-order=\"0\" data-format=\"STNumberFormat_decimal\" data-type=\"Numbered\" data-task-state=\"STTaskState_todo\"><b>[Licenskodfel!&#039; = -402]<\/b>: Du kommer att f\u00e5 ett 402-fel om din licenskod inte \u00e4r f\u00f6r produktlinjen i Plus-versionen, inklusive Flip PDF Plus, Flip PDF Plus Pro och Flip PDF Plus Corporate. Ladda ner r\u00e4tt program och f\u00f6rs\u00f6k din licenskod igen.<\/li>\n<li data-id=\"b1cjpr\" data-level=\"0\" data-level-text=\"%1.\" data-order=\"1\" data-format=\"STNumberFormat_decimal\" data-type=\"Numbered\" data-task-state=\"STTaskState_todo\"><b>[Den h\u00e4r licenskoden har n\u00e5tt sin aktiveringsgr\u00e4ns!&#039; = -404]<\/b>: Varje programlicenskod har en gr\u00e4ns f\u00f6r aktiveringss\u00e4ten(a). Om du f\u00e5r det h\u00e4r felet kommer du att f\u00e5 dig att rensa registreringsinformationen p\u00e5 din tidigare enhet och <a href=\"https:\/\/help.flipbuilder.com\/docs\/how-to-transfer-the-license-code-to-another-device\/\" target=\"_blank\" rel=\"noopener\">\u00f6verf\u00f6ra licenskoden till en annan enhet<\/a>.<\/li>\n<li data-id=\"b1cjpr\" data-level=\"0\" data-level-text=\"%1.\" data-order=\"2\" data-format=\"STNumberFormat_decimal\" data-type=\"Numbered\" data-task-state=\"STTaskState_todo\"><b>[Fel licenskod uppt\u00e4ckt. Ange licenskoden %appname%&#039;=-410]<\/b>: Din licenskod \u00e4r inte f\u00f6r programmet du har laddat ner. Till exempel anv\u00e4nder du Flip PDF Plus-licenskoden p\u00e5 Flip PDF Plus Pro. Kontrollera att namnet p\u00e5 programmet du har laddat ner \u00e4r detsamma som produktnamnet p\u00e5 din faktura eller leveransmejlet du fick.<\/li>\n<\/ul>\n<p>Dessa tre \u00e4r de vanligaste typerna av licenskodfel. Om du har st\u00f6tt p\u00e5 andra fel och inte vet hur du ska l\u00f6sa dem \u00e4r du v\u00e4lkommen att kontakta oss.<\/p>\n<h2>3. Vad ska du g\u00f6ra n\u00e4r du f\u00e5r importfel?<\/h2>\n<p>Jag har full f\u00f6rst\u00e5else f\u00f6r att du kommer k\u00e4nna dig frustrerad n\u00e4r du f\u00e5r problem redan fr\u00e5n b\u00f6rjan. H\u00e4r \u00e4r n\u00e5gra tips som hj\u00e4lper dig att ta reda p\u00e5 det.<\/p>\n<p>(1) Om du inte \u00e4r s\u00e4ker p\u00e5 om programmet du anv\u00e4nder \u00e4r uppdaterat kan du s\u00f6ka efter uppdateringar p\u00e5 startsidan. Vi rekommenderar att du alltid stannar kvar med den senaste versionen, eftersom vi med varje version \u00e5tg\u00e4rdar problem som \u00e4r k\u00e4nda f\u00f6r dig eller som du inte k\u00e4nner till.<\/p>\n<p><img decoding=\"async\" width=\"800\" height=\"433\" src=\"https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/Check-for-updates-troubleshooting-tips-1024x554.png\" alt=\"S\u00f6k efter uppdateringar \u2013 fels\u00f6kningstips\" loading=\"lazy\" srcset=\"https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/Check-for-updates-troubleshooting-tips-1024x554.png 1024w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/Check-for-updates-troubleshooting-tips-300x162.png 300w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/Check-for-updates-troubleshooting-tips-768x416.png 768w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/Check-for-updates-troubleshooting-tips-1536x832.png 1536w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/Check-for-updates-troubleshooting-tips-18x10.png 18w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/Check-for-updates-troubleshooting-tips.png 1919w\" sizes=\"(max-width: 800px) 100vw, 800px\"><\/p>\n<p>(2) Med den senaste versionen, men om du fortfarande upplever importfel, kan du prova att \u00e4ndra renderingsmotorn. Olika renderingsmotorer kan rendera sidor p\u00e5 olika s\u00e4tt, och det finns ingen motor som passar alla. Att \u00e4ndra renderingsmotorn kommer att l\u00f6sa majoriteten av importproblemen.<\/p>\n<p><img decoding=\"async\" width=\"800\" height=\"597\" src=\"https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/Change-a-render-engine-troubleshooting-tips.png\" alt=\"\u00c4ndra en renderingsmotor fels\u00f6kningstips\" loading=\"lazy\" srcset=\"https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/Change-a-render-engine-troubleshooting-tips.png 977w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/Change-a-render-engine-troubleshooting-tips-300x224.png 300w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/Change-a-render-engine-troubleshooting-tips-768x573.png 768w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/Change-a-render-engine-troubleshooting-tips-16x12.png 16w\" sizes=\"(max-width: 800px) 100vw, 800px\"><\/p>\n<p>(3) Om du inte kan hantera det kan du skicka PDF-filen och en sk\u00e4rmdump av felmeddelandet till oss. Vi hj\u00e4lper dig g\u00e4rna att reda ut det.<\/p>\n<h2>4. Hur g\u00f6r man n\u00e4r man f\u00e5r fel n\u00e4r man redigerar och exporterar boken?<\/h2>\n<p>(1) Du kan st\u00f6ta p\u00e5 en myriad av fel n\u00e4r du redigerar och exporterar din bok. N\u00e4r du st\u00f6ter p\u00e5 dessa fel, spara ditt projekt f\u00f6rst f\u00f6r att undvika att f\u00f6rlora din tidigare redigerade bok, vilket kommer att spara tid.<\/p>\n<p>(2) N\u00e4r du har sparat ditt bokprojekt, starta om programvaran, importera projektet och se om felet uppst\u00e5r igen. Om inte, kan du g\u00e5 vidare till n\u00e4sta steg.<\/p>\n<p>(3) Om resultatet \u00e4r negativt kan du skicka oss projektet tillsammans med en sk\u00e4rmdump av felet s\u00e5 l\u00f6ser vi det \u00e5t dig.<\/p>\n<p><img decoding=\"async\" width=\"800\" height=\"582\" src=\"https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/save-the-book-project-.flbx-file.png\" alt=\"spara bokprojektet (.flbx-fil)\" loading=\"lazy\" srcset=\"https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/save-the-book-project-.flbx-file.png 860w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/save-the-book-project-.flbx-file-300x218.png 300w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/save-the-book-project-.flbx-file-768x559.png 768w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/save-the-book-project-.flbx-file-16x12.png 16w\" sizes=\"(max-width: 800px) 100vw, 800px\"><\/p>\n<h2>5. Hur ska man beskriva problemet du st\u00f6tte p\u00e5 och ber\u00e4tta f\u00f6r anv\u00e4ndaren vad som h\u00e4nder?<\/h2>\n<p>(1) Det finns en \u00e5terkopplingsfunktion i programmet. Du kan skicka oss loggen via <a href=\"https:\/\/help.flipbuilder.com\/docs-category\/report-issues\/\" target=\"_blank\" rel=\"noopener\">respons<\/a> f\u00f6r att l\u00e5ta oss veta vilka \u00e5tg\u00e4rder du vidtog i programmet och vilka fel du fick d\u00e4r. Loggfilen kommer inte att registrera n\u00e5gon annan privat information p\u00e5 din dator. Vi respekterar din integritet och \u00e4r angel\u00e4gna om att skydda dina personuppgifter.<\/p>\n<p>(2) N\u00e4r du skickar in en biljett, v\u00e4nligen ange s\u00e5 mycket information som m\u00f6jligt om felet\/problemet s\u00e5 att vi kan lokalisera det och ge dig en l\u00f6sning. I de flesta fall anv\u00e4nder vi 5W1H-tekniken f\u00f6r att l\u00f6sa ett problem.<\/p>\n<p><img decoding=\"async\" width=\"614\" height=\"385\" src=\"https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/5W1H-technique-troubleshooting-tips-2.png\" alt=\"5W1H teknik-fels\u00f6kningstips (2)\" loading=\"lazy\" srcset=\"https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/5W1H-technique-troubleshooting-tips-2.png 614w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/5W1H-technique-troubleshooting-tips-2-300x188.png 300w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/5W1H-technique-troubleshooting-tips-2-18x12.png 18w\" sizes=\"(max-width: 614px) 100vw, 614px\"><\/p>\n<p>H\u00e4r \u00e4r n\u00e5gra exempel som visar hur du anv\u00e4nder den h\u00e4r tekniken f\u00f6r att rapportera problemet:<\/p>\n<ul>\n<li><b>Vad (objekt)<\/b>: Vad har h\u00e4nt? Exempel-N\u00e4r jag f\u00f6rs\u00f6kte publicera boken i .html-format uppstod felet &quot;html misslyckades&quot;.<\/li>\n<li><b>Var (plats)<\/b>: Vi skulle vilja veta vilken version av programmet detta fel intr\u00e4ffade i. Exempel- Jag anv\u00e4nder Flip PDF Plus Corporate version 6.5.7.<\/li>\n<li><b>N\u00e4r (tid)<\/b>: N\u00e4r uppstod felet? Har du st\u00f6tt p\u00e5 det h\u00e4r felet tidigare?<\/li>\n<li><b>Vem (person)<\/b>: Det \u00e4r vanligtvis inte viktigt.<\/li>\n<\/ul>\n<p>I allm\u00e4nhet kr\u00e4ver vi endast information fr\u00e5n dig inom de fyra omr\u00e5dena ovan. Utifr\u00e5n den information du l\u00e4mnar kommer vi sedan att f\u00f6rs\u00f6ka ge dig en l\u00f6sning.<\/p>\n<ul>\n<li><b>Varf\u00f6r (anledning)<\/b>: Varf\u00f6r h\u00e4nder det?<\/li>\n<li><b>S\u00e5 elakt)<\/b>: Hur fixar man det?<\/li>\n<\/ul>\n<p><img decoding=\"async\" width=\"800\" height=\"420\" src=\"https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/problem-troubleshooting-tips-1024x538.jpg\" alt=\"tips f\u00f6r fels\u00f6kning\" loading=\"lazy\" srcset=\"https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/problem-troubleshooting-tips-1024x538.jpg 1024w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/problem-troubleshooting-tips-300x158.jpg 300w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/problem-troubleshooting-tips-768x404.jpg 768w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/problem-troubleshooting-tips-1536x807.jpg 1536w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/problem-troubleshooting-tips-18x9.jpg 18w, https:\/\/blog.flipbuilder.com\/wp-content\/uploads\/2022\/09\/problem-troubleshooting-tips.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\"><\/p>\n<p>D\u00e4r det finns ett problem finns det en l\u00f6sning. F\u00e5 inte panik n\u00e4r du f\u00e5r problem. V\u00e4nligen meddela oss om du har n\u00e5gra \u00f6nskem\u00e5l eller f\u00f6rslag. Dina tankar betyder v\u00e4rlden f\u00f6r oss!<\/p>\n<p><a href=\"https:\/\/www.flipbuilder.com\/ticket\/\"><br \/>\nRespons<br \/>\n<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Precis som livet inte alltid g\u00e5r som planerat, kan vi ocks\u00e5 st\u00f6ta p\u00e5 vissa problem n\u00e4r vi anv\u00e4nder programmet. Hur kan vi f\u00e5 problemet l\u00f6st s\u00e5 snart som m\u00f6jligt? Jag ska ge dig n\u00e5gra allm\u00e4nna fels\u00f6kningstips i den h\u00e4r bloggen. Visst, vi \u00e4r alltid glada att hj\u00e4lpa dig, och du kan [\u2026]<\/p>","protected":false},"author":10,"featured_media":2562,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,82,6,67],"tags":[],"class_list":["post-2560","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-publishing","category-ebook-issue","category-ebooks","category-flipbook-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>General Troubleshooting Tips<\/title>\n<meta name=\"description\" content=\"Where there is a problem, there is a solution. 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